Disclaimer and policy
By purchasing the services of Cape Logo as a Client, you agree to be legally bound by these Terms and Conditions, including those terms and conditions incorporated by reference. If you do not accept these Terms and Conditions stated here without modification, you may not use the services provided by Cape Logo. Cape Logo may modify these Terms and Conditions at any time.
With respect to the package selected, Clients are allowed to choose only one logo, slogan, business card, envelope, and letter head design. All designs, concepts, slogans or other materials displayed to the Client which are not selected by the Client remain the full property of Cape Logo. However, Clients can purchase the additional designs provided within the samples for an additional discounted price.
All prices listed on CapeLogo.com are in US Dollars. We require 50% advance deposit prior to any work commencing. We will start the actual design process after agreement from both sides and all necessary paperwork is completed, signed, and delivered to us. The other 50% of the payment must be paid when the work is completed and the Client approves of it. If you have any questions, concerns or comments about your project, please contact us at any time. In most cases of miscommunication or false expectations, the design process doesn’t move forward in the desirable productive manner.
Clients purchasing Cape Logo’s Service must pay for the Package(s) or service(s) selected via credit card, certified check or money order. There is a charge for a bounced check. If you pay by credit card, you will be required to provide a valid credit card number and your credit card billing address when you register as a Client. Cape Logo will email the client a receipt with detailed description of the charges applied.
All final artwork becomes property of the Client, having unlimited and royalty-free use of the product upon payment of all fees. Cape Logo retains the right to display the artwork in their portfolio and advertising materials.
All designs, concepts, slogans or other materials displayed to the Client which are not selected by the Client remain the full property of Cape Logo. However, Clients can purchase the additional designs provided within the samples for additional discounted price.
Cape Logo will take appropriate steps to prevent unauthorized access, maintain data accuracy, and ensure the correct use of the information you provide us. Whenever you give Cape Logo sensitive information, Cape Logo will take the necessary steps to establish privacy.
The Client unconditionally guarantees that any material (text, images, music, slogans, video or any other content) furnished to Cape Logo for inclusion in the design samples and the final product, do not infringe on any copyright or trademarks that have been already established by another person or organization. Cape Logo is protected against any lawsuit or claim arising from the use of such content.
We guarantee the products provided to Clients are uniquely created by Cape Logo. By purchasing the services of Cape Logo, the Client understands the provided product may resemble a copyright image. Should a case as this arise, Cape Logo will re-design the product.
Client agrees to provide timely responses to Cape Logo after notification of sample completion. Client shall have 30 days to respond to each set of design samples submitted to the Client for review. If after 30 days the Client has failed to respond, Cape Logo will cease any further development of the project until future negotiations. Cape Logo will have no further obligation to Client, and Client shall pay Cape Logo all fees and expenses associated with work already performed by Cape Logo.
No revision work which requires payment will be started without authorization from Client. Any requests made by the client after the initial preliminary product design samples have been made and displayed, and after the client selects a design concept among the preliminary initial design samples, that significantly alter the selected design, including, but not limited to, name change, type of business change, theme of business change, and specifically requested illustration change, will incur extra costs per current pricing schedules.
A full refund less an administration charge of $50 will be made if the Client does not wish to proceed with the product design before the initial design samples are created.
The refund policy will also not take into effect if:
1 ) The reason does not relate to our design.
2 ) You do not provide any feedback within 1 month.
3 ) You have obtained the design from a 3rd party.
By registering as a Client, you represent and warrant that the information you include as part of the registration process is complete and accurate and, if you are registering on behalf of an entity, that you are authorized to bind that entity to these Terms and Conditions. Cape Logo may accept or reject your registration in its sole discretion.
Cape Logo reserves the right, in its sole discretion, to terminate Client’s access to all or a portion of the Service, at any time, with or without notice. In the event of such termination, Cape Logo will work with Client to determine the amount of any refund (if any) to be paid to Client as a result of such termination. Should Client’s use of the Service result from Client’s material breach of the terms and conditions of this Agreement, Client shall not be entitled to any refund, unless otherwise mutually agreed upon by the parties.
Operation of Web Site
Cape Logo shall not be responsible for any delays, interruptions, errors, omissions that may occur on the Website.
Cape Logo reserves the right, but shall not be required, to correct any delays, interruptions, errors or omissions. Various circumstances may prevent or delay availability of the Website, therefore, Cape Logo makes no representation, warranty or covenant that the Website or Service will be available at all times or at any time.
Cape Logo shall not be responsible for any loss, cost, damage or liability that may result.
Use of Materials
At any time while assessing our site(s), any user while online may "opt-out" of further e-mail contact from us (while still allowing access to our site(s)). For further information about opting-out, contact us at the e-mail address, postal address or telephone number stated above.